From leaking pipes to leaking appliances, so many things can result in water damage. We’re here to stop that.
Our IICRC trained water leak cleanup professionals are standing by to help you 24/7 and serve the entire Dallas metroplex.
When our pros pull up to the scene, they will deploy water cleaning vacuums and fans to get your home moisture-free.
You can count on our certified restoration experts to quickly clean up and dry your property after a water leak. Call us at (214) 643-8844 for immediate service now!
What To Do If You Have a Water Leak (5 Easy Steps)
Step 1: Shut Off the Water Source (If You Can)
If your leak is coming from an appliance or fixture— like a washing machine, toilet, sink— shutting off the water supply valve is fairly easy.
What you’ll need to do is locate the water supply line valve connected to those appliances. Most supply lines are located somewhere underneath or behind the appliance.
The valve can be in the form of a lever, a spigot, or a knob. Turn the valve clockwise to shut it off.
For water heaters, shut off the gas valve to the water heater first before turning off the water. For electric water heaters, go to the breaker box and shut off the specific breaker for the water heater.
If you can’t identify where the leak is coming from or are having trouble finding the water supply line to an appliance, shut off the home’s main water supply.
This is usually located above or beneath the water heater or somewhere in the garage. Turn the valve clockwise.
Step 2: Document the Damages
It sounds counter-intuitive, but you actually want to document the water damage before you begin cleaning up.Take photos or videos of the leak, the affected areas, and any water-damaged property.
This evidence will help with your insurance claim later down the line.
Step 3: Clean Up the Water
Grab towels, a bucket, and a mop, and begin soaking up as much water as you can. If you have access to a wet vac this will help greatly.
Step 4: Move Furniture, Personal Items, Or Anything Else You Don’t Want Ruined
Any item of importance needs to removed from the affected area if you don’t want it to take on water damage. If you need help moving heavier items, like furniture, a proper water leak cleanup company will move these items for you.
Step 5: Begin Drying
Set up fans at full blast around the room and point them towards the affected area or the floor.
Open up cabinets and doors to help speed up the drying the process.
You can also open windows and doors to allow for more airflow. However, you’ll want to keep them closed if it recently rained or if the outside air is humid.
- Mike Whittington did great work with obvious expertise, all while being extremely kind and professional.- C. G.
The quick answer: It depends on how fast you respond to the problem and whether you took the appropriate stpes.
For the most part, insurance companies will often cover leaks if you couldn’t identify them (i.e. it was hidden behind a wall or appliance) or if the leak was “sudden and accidental”. This means insurers will cover the costs, if, for example, a hidden pipe started to leak through the ceiling and now you need ceiling water damage repair.
Insurance companies know you can’t easily check behind your walls or appliances to see if there’s any surprise leaks.
With that said, insurance companies expect you to deal with the problem quickly and will deny claims if they find evidence of negligence.
For example, let’s take that same ceiling leak and let’s say you decided to deal with it by putting a bucket underneath it for 5 months. Now you’ve got serious water damage and you finally decide you want to make a claim. In this scenario, they will most likely deny your claim.
The best advice is to deal with leaks ASAP. Insurance adjusters can tell when water damage is recent and when a problem has been neglected.
Most insurance policies have strict wording around leaks, so it’s best to check with your provider.
You can also call a reputable water leak restoration company like us if you have any questions. Companies like us deal with these problems day in and out, and we can give you all the necessary information you need to handle your insurance claim.
Every water leak scenario is different. For this reason, there is no set-in-stone price for water leak cleanup or repair services.
First, you must address the leak that’s causing the issue. Plumbing repairs cost $300 on average.
Then, you need to factor in the cost of water removal. The national average cost for drying and cleaning up water after a leak is around $2,700.
To be clear: all the costs we mentioned above are ballpark estimates. The costs can change depending on the nature of the damage and how much of your property was affected.
To make it easier for consumers to understand the costs, we’ve put together a list of factors that actual water leak restoration companies use in their estimates to figure out the final invoice.
Cost Factor #1: Type of Water
Water leak cleanup companies categorize water based on its hazard level. If you’re dealing with a leak from a pipe, you’re likely dealing with clean water. If you’re dealing with a leak from an appliance, you might be dealing with grey water depending on the chemicals present.
- Clean water: Like the name implies, this is the cleanest and most safest form of water. Because of this, it’s also the cheapest to clean up as it doesn’t require any special safety equipment to remove it. Luckily, most leaks fall into this category.
- Grey water: This water harbors a moderate amount of contaminants, so removal does require some safety measures. You can find this in the water from dishwashers where there is chemicals from the cleaning products. Exposure to this water could cause irritation.
- Black water: This is the most hazardous source of water to clean up. Leaks will usually not fall in this category. This usually means you’re dealing with raw sewage or something else that contains biohazards.
Cost Factor #2: Volume & Square Footage of Water
This basically translates to how far the water spread in the property and how tall the water is. For example, water extraction after a small leak that only affected one room is far cheaper than cleaning up a home that suffered from a massive overflow or flood.
Cost Factor #3: The Scope of Damage
This factor is pretty clear-cut. The higher the scope of the damage, the higher your bill will be. For instance, removing and replacing a drenched carpet or repairing a small patch of sheetrock is much cheaper than reconstructing an entire room or home.
Cost Factor #4: The Affected Materials That Need To Be Replaced
The type of structural materials that need to be removed and replaced will also have a great impact on the final bill. For instance, if you need to replace high-end, custom, or specialty materials, like imported Italian marble, it’s going to cost a lot more than using basic building materials.