Reviews

"Mike W. is the man!"

Mike W did a great job of repairing my ceiling after the ac install water line caused damage. He was professional and communicated what needed to be done each step of the way. He even worked on the weekends to make sure the repairs were completed timely. If I need any services from Regent again I’m asking for Mike W.

Alexis W.

"Thank you Mike!"

Mike Whittington went to my friend's house to repair the ceiling from a leak caused by the air conditioning. He knows his job very well and was very kind and professional. He takes pride in his work and it shows. I would recommend Mike and Regent Restoration to all my friends and family.

Lisa S.

"This company is outstanding!"

Kept in touch about progress. Very patient with questions. I am so impressed with there understanding and listening. Helped with everything including getting payment. I will definitely use them again for any restoration work. I highly recommend them if you have any need for a great restoration service!

Conni P.

"Highly Recommend"

Mike Whittington did great work with obvious expertise, all while being extremely kind and professional. I would HIGHLY recommend Mike to anyone for these reasons, and also because of his personal high standards for the quality work he performs.

C. G.

"Would rate higher than 5 stars if possible!!"

Regent Restoration was sent out by SWAT Plumbing after we suffered a slab leak in our Master Bathroom that affected the master bathroom, master bedroom, hallway, guest bathroom and living room. Juan Sanchez was assigned to handle our water mitigation and his service, professionalism and prompt communication has made a nightmare of a process much more bearable. He assisted with filing the claim with our insurance company, promptly scheduled the equipment that would assist with drying out the affected areas of our home and has continued helping us throughout the entire process. As 1st time homeowners we would have been lost going through this process without his help. Would HIGHLY recommend working with Regent if you are experiencing something similar and though we hope to not have this experience in the future... would 100% call on this company again if we ever need these services moving forward!!

Yuriko C.

"Thank you!"

Mike Whittington was the technician who came over to repair leaks on our ceiling. He was very professional and friendly. He did an amazing job. Mike is an excellent technician and knows his job very well.

Rajeshree S.

"Juan S was amazing! Give this man a promotion."

Regent came out for a previous flood and was amazing and so detailed. I had shopped around and no one else compared to their customer service! Called them again for AC that was clogged and flooded my hallway. Same day repairs, Juan S was so patient with me with all my questions and explained the process to me super well. Given my panic of having two water damage issues in a month I really appreciated his knowdledgebase and how quickly he got things done. He even called my insurance and got me connected to the right people. THANK YOU! I will be a Reagent customer for life. I also must mention Darren who came out the first time was extremely knowledgeable and friendly as well. I will now only be referring my friends and family here.

Julie R.

"Superb Job"

Had Regent come out for some sheetrock repair in the kitchen ceiling. The scheduling people were horrendous. Had to call multiple times over the course of a few weeks and they kept not setting up the appointment. They won’t even let you talk to anybody, and all you can do is leave a message & wait to hear back. Finally got Krystal on the phone after like two weeks & she made sure the appt was set up.

The actual work done was superb. Mike W did the restoration work and he was so detailed and organized. Cleaned up very well and made sure the paint cost was smooth and dry. He explained the entire process & answered all of my questions. Very knowledgeable. Honestly would’ve given 3 stars cause of the scheduling but Mike’s what made it 5.

Mathew K.

"Great Experience"

I am selling my home and of course the day I list my home, there ends up being a water leak...after having to pull up my beautiful wood floor that was soaked underneath, it was discovered my dishwasher had been the source of the water. Everyone from this company that came out has been very helpful and reassuring, greatly helping me ease my mind while trying to balance kids, work and a home sell. They have been awesome at communicating and explaining the process step by step. I would recommend them 100%

Erin K.

"5 Stars"

We had a really good experience with this company. My doctor in Dallas recommended that I get in touch with Mr. John Garcia when I told her we had some mold issues in our house. Mr. Garcia has had mold illness in the past and was willing to work with me extensively prior to the remediation to determine the scope of the job and the type of products that could be used around someone with environmental illness. The remediation took two-and-a-half days because there were multiple areas of mold damage. Mr. Garcia’s crew was in constant communication with him during the remediation. They were knowledgeable, professional, hard-working, and pleasant. When the remediation was over, my husband said to me, “That was easy.” It really was. I would work with Mr. Garcia and his crew again without hesitation.

Rose M.